Terms & Privacy Policy

Terms

The following document outlines the primary terms of service every user of the Socoid website is obliged to comply within full. Should you be unable or unwilling to comply with any of the terms set out in this document, you are hereby forbidden from using any of the products or services provided by Socoid.

Please ensure that you consult this document on a regular basis in order to note any important changes or additions to our existing terms of service.

Authorization

The accuracy, performance, timeliness, precision, and appropriateness of the content and tools we provide on the Socoid website are not guaranteed. The company accepts no liability whatsoever for any consequences that may occur due to the use of the content and services provided by Socoid. We cannot and will not guarantee the detection and correction of errors and omissions on our website.

Socoid retains sole ownership of all content and material published on the company’s website. Visitors and customers of Socoid are strictly prohibited from sharing, reproducing, or in any way interacting with any element of the site’s content in a manner that is not strictly authorized by the company. Using the site and its content – in whole or in part - without authorization is considered a criminal offense, and damages can be claimed in the event of illegal access or use.

Access to Links

All links to third-party services provided by Socoid are offered strictly as suggestions and do not constitute recommendations at any time. We accept no liability whatsoever for any consequences that may occur due to the use of any links provided on our website. Upon clicking a third-party link, the customer is immediately bound by the terms and conditions set out by the third-party service provider in question.

Content Use

The information provided by Socoid is published for informational purposes only and does not constitute advice or recommendations of any kind. The company accepts no responsibility for the way in which the information provided is used by the customer, nor any consequences that that occur as a result of acting on the information published by Socoid. All information is provided on an as-is basis, with no guarantees of accuracy or completeness. All actions and activities and any resulting consequences represent the sole responsibility of the customer.

Guarantee Conditions

Socoid provides an exclusive guarantee, which applies to orders for the company’s products and services that are not delivered within the agreed timeframe. We will provide a full refund of the initial purchase price only when it has been determined that the agreed timeframe was breached due to inaction or errors on the part of the company. Our guarantee is rendered null and void in instances where the company is unable to deliver within the agreed time frame due to circumstances beyond our control. Socoid also reserves the right to withdraw or refuse the money-back guarantee at any time and without notice.

Denial of Service

At Socoid, we have a zero-tolerance policy for all types of fraudulent activities and the unethical use of our products. We, therefore, reserve the right to deny access to our services and to the Socoid website to anyone we believe may be conducting or attempting any kinds of illicit activities. We also reserve the right to withhold all monies and cancel all pending services ordered in the event of any breach of the terms and conditions set out by Socoid.

All instances of suspected fraud will be brought to the attention of the relevant authorities, and the individual(s) in question will be permanently excluded from the services provided by Socoid.

Retention Guarantee/Warranty

Our retention guarantee covers all products and services provided by Socoid for a period of 60 days. This means that during the first 60 days following fulfillment of your order, we will replace any lost followers, likes, views, and/or plays, etc., 100% free of charge.

However, our retention guarantee will be rendered null and void in the event of any action or activity that breaches the terms of service set out in this document.

Please contact the team at Socoid immediately if you detect the loss of any of the products provided within the first 60 days in order to organize prompt replacements.

Social Media Accounts

At Socoid, we have no control or influence over the decisions made or actions taken by any of the social networks we provide promotional products and services for. Consequently, we accept no responsibility or liability whatsoever in the event of pages, profiles, or accounts being suspended or terminated for any reason.

The customer therefore acknowledges and understands that all services provided by Socoid are used entirely at their own risk. As the terms of service outlined by any social network could change at any time and without notice, we accept no liability or responsibility in the event of subsequent accounting issues resulting from the use of the services we provide.

Data Modification

The customer is strictly prohibited from making any alterations to their social accounts or specified content for the duration of the campaign with Socoid.

Any alterations made could render your profile, your content, or your account inaccessible, disrupting or preventing the services requested from being provided.

In the event that any data or account modification adversely affects the provision of our services, Socoid reserves the right to cancel the customer’s order and retain all outstanding monies. Our refund policy does not apply in cases where data modifications have in any way affected our capacity to deliver the services requested.

Third-Party marketing Campaigns

Please note that under no circumstances must any other marketing campaigns be run at the same time as your campaign with Socoid. While providing our services, we track and measure the performance of the products we provide to assure their quality and effectiveness. Any other campaigns running simultaneously could affect the accuracy of the metrics we track, making it impossible for us to assess the quality and effectiveness of our services.

If the customer runs any other marketing campaigns alongside their Socoid campaign, we reserve the right to claim credit for all subsequent benefits of the combined campaigns. Likewise, we accept no liability or responsibility for any negative effects that may occur due to multiple promotional strategies having been run at the same time.

If you have any questions or concerns regarding or any of these terms of service, please contact a member of the Socoid team before using our website or accessing any of the services we provide.

Privacy Policy

Socoid works extremely hard to safeguard the private information collected from customers and users of the Socoid website. We never sell or distribute private information to third parties for marketing or promotional purposes of any kind,

All personal information collected by Socoid is used strictly for quality purposes, helping us improve the services we provide. Customers have the right to request the correction or removal of any of their personal information held by Socoid – contact a member of the team at Contact@socoid.com.

Please be advised that the conditions laid out within this privacy policy are subject to change at any time and without notice. It is therefore the responsibility of the customer to regularly consult this document, in order to ensure their ongoing compliance with and understanding of the specified terms.

Upon accessing the Socoid website or any of the services provided by the company, the customer expressly consents to abide by the terms and conditions laid out in this privacy policy. If you are unable or unwilling to comply with all terms and conditions laid out by Socoid, you are forbidden from accessing the company’s website.

Information We Request

In order to access the services provided by Socoid, the customer is required to submit personal information including their full name, contact details, company information, payment information and other related data as specified by the company.

The customer expressly consents to provide Socoid with 100% complete and accurate information, ensuring any changes to their personal information are brought to the attention of the company as quickly as possible.

Customers are not obliged to provide the company with any personal information, though refusal to provide the required data may result in the inability to access the services provided by Socoid. The customer also accepts that Socoid may periodically use their personal information to contact them regarding special offers and promotion, or for our own market analysis and research.

Secure Information

At Socoid, we work hard to ensure our customers and our business are protected from the unauthorized access, destruction, disclosure or alteration of the private data we hold. All transactions are safeguarded by cutting-edge electronic and physical monitoring procedures and security measures for maximum peace of mind.

Socoid uses the latest SSL (Secure Sockets Layer) encryption technology to encrypt our website and checkout process, while continuously reviewing the effectiveness of our physical and virtual safety protocols. Access to our networks and information databases is restricted exclusively to Socoid employees - each of whom is contractually obliged to uphold the highest possible safety and security standards at all times.

Cookie Use

Cookies are small files placed on the computers of Internet users upon accessing websites. Cookies store important information regarding personal preferences, such as preferred languages, product and service interests, browsers/devices used to access the website and so on. Socoid uses cookies to collect non-personal-identifiable information purely for quality purposes.

If you would prefer not to allow cookies to be stored on your computer, please consult your browser’s user guidelines for instructions on how to remove and block cookies.

Third-Party Links

All third-party links provided by Socoid are to be interpreted as suggestions only and do not constitute recommendations or assurances of any kind from the company. Every customer uses the third-party links provided by Socoid entirely at their own risk, bound by the privacy policies and all terms and conditions of the third-party service providers upon clicking the respective links. We accept no liability for any consequences that may arise due to the use of any links featured on the Socoid website.

More Information

Socoid does not send unsolicited emails, nor do we distribute e-mail addresses to third parties to enable them to contact you without your permission.

The Socoid website can be accessed without the need to disclose any personal information. However, it is necessary to provide certain types of personal data to register with Socoid, in order to subsequently make use of the products and services we provide.

It is the sole responsibility of the customer to ensure that the personal information they provide is accurate, complete and up to date.

The IP addresses of all registered customers and website visitors are collected, stored and aggregated, in order to enable Socoid to better understand our main demographics. None of this information is personally identifiable.

In addition, Socoid never knowingly collects any personal information or data of any kind from minors.

At all times, we make every effort to safeguard our customers and their private information from unauthorized access and improper use. However, it is not possible for any virtual of physical safety measure to provide 100% protection from all types of attacks or accidental eventualities. Socoid therefore accepts no liability or responsibility for any consequences that may occur in the event of a data breach or security incident beyond the direct control of our company.

You therefore agree to hold us harmless and to indemnify us against any damages , loss, injuries, fees, costs and claims of any nature, regarding such security breaches.

Contact Socoid

If you have any questions or issues regarding any aspect of this privacy policy, please contact a member of the Socoid team immediately at Contact@socoid.com.